If you’re not sure how to find more upsell and cross-sell opportunities hiding in all those Gong/Chorus/Zoom meeting recordings, then you’re not alone. It’s why our customers leverage both the power of Glowstick and their call recording tools.
If they spend 20 min in Glowstick and find even 1 lead a week, that’ll translate to $130K of pipeline for each of them, every month.
The CSM role and AM role should be distinctly different; collaborative, but distinct.
You're seeing changes to the funnel of adoption, retention, expansion.
If you're really providing value, you should be making money.