Security at Glowstick

Security forms the foundation of our mission—dedicated to fortifying your security and compliance stance, we begin by safeguarding our own operations.


Our Security and Privacy teams establish policies and controls, monitor compliance with those controls, and prove our security and compliance to third-party auditors.

Our policies are based on the following foundational principles:
Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
Security controls should be implemented and layered according to the principle of defense-in-depth.
Security controls should be applied consistently across all areas of the enterprise.
Control implementation should evolve iteratively, enhancing effectiveness, auditability, and reducing friction over time.

Data Protection


Data at Rest

All datastores with customer data, in addition to cloud storage buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption.

This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.


Secret Management

Encryption keys are managed using a Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Glowstick. The keys stored in HSMs are used for encryption and decryption using the KMS APIs.

Application secrets are encrypted and stored securely in a Secrets Manager and Parameter Store, and access to these values is strictly limited.


Data in transit

Glowstick uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks.

Vulnerability Scanning

Glowstick requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):
Static analysis (SAST) testing of code during pull requests and on an ongoing basis
Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain
Malicious dependency scanning to prevent the introduction of malware into our software supply chain
Dynamic analysis (DAST) of running applications
Network vulnerability scanning on a period basis

Enterprise Security


Endpoint protection

All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.


Secure Remote Access

Glowstick secures remote access to internal resources using a VPN.


Identity and Access Management

Glowstick uses a cloud based IAM to secure our identity and access management. We enforce the use of phishing-resistant authentication factors, using WebAuthn exclusively wherever possible.Glowstick employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.


Security Education

Glowstick provides comprehensive security training to all employees upon onboarding and annually through educational modules within Glowstick’s own platform. In addition, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices. Glowstick’s security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.


Vendor Security

Glowstick uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:

Access to customer and corporate data

Integration with production environments

Potential damage to the Glowstick brand

Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.

Data Privacy

At Glowstick, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.
Regulatory Compliance
Glowstick evaluates updates to regulatory and emerging frameworks continuously to evolve our program.